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FAQs

(Frequently asked Questions)

We’re here to help make things easier for you and your family. This FAQ page is organized by topic, including the We Financial Prepaid Mastercard®, the WeGo® Mobile App and Mobile Wallet, and CDIC. Simply select the area you have questions about and you’ll be taken to the right answers. If you don’t see what you’re looking for, please contact us and we’ll gladly help as best we can.

WeGo Mobile App

Is there a mobile app for We Financial Prepaid Mastercard?

What does the WeGo app do?

This card is issued by Peoples Trust Company under licence from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Funds loaded onto the card are held by the issuer Peoples Trust Company, a member institution of the CDIC, and are eligible for CDIC coverage. We Financial is not a CDIC member institution. Funds loaded onto the card are combined with eligible deposits held under Peoples Trust Company for up to $100,000 of deposit protection, per insured category, per depositor. For further information about CDIC deposit insurance, please consult CDIC’s website cdic.ca.

Interac e-Transfer®: Trademark of Interac® Corp. used under licence. Apple, the Apple logo, Apple Pay, Touch ID, Face ID, iPad, Apple Watch, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a registered trademark of Samsung Electronics Co. Ltd.

We Financial® and WeGo® are trademarks of The North West Company LP.