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Get in Touch with Us
How can we help you today?
Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about your Mastercard* Prepaid Card. However, we realize there may be areas of interest or concern that are not covered in our FAQs, please contact us by phone, mail or email.
Call Us
Phone:
24/7 Cardholder Services at 1-855-887-3946
To activate your Card, set up a PIN, report it as lost or stolen, review your account activity, or all other customer service inquiries.
Mail Us
Attn: Prepaid Mastercard Cardholder Services
We Financial
77 Main Street,
Winnipeg, MB R3C 2R1
Email Us
Please provide the information below and a We Financial representative will be in contact. (For your security and protection, please DO NOT include your credit card details in any correspondence.)
Important:
When contacting us by mail or email, please provide your name (ensure card is registered to your name), last 4 digits of card number and expiry date, complete address, and preferred method of correspondence.
A response will be provided within 30 business days of receiving your inquiry.
We Financial® Mastercard* prepaid card is issued by Peoples Trust Company pursuant to license by Mastercard
*Trademark of Mastercard International Service Association and used under license by Peoples Trust Company
We Financial® and WeGo™ are trademarks of The North West Company LP.
